Privacy Policy

Last updated: 21 October 2025

Montgomery Wholesale (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights. It covers our website [https://montgomeryswholesale.co.uk] and our offline activities such as enquiries, orders, and deliveries.

We are the data controller for the personal data we process.

Legal basis: UK GDPR and the Data Protection Act 2018.

How to contact us
Montgomery Wholesale Fruit and Veg Limited
Trading address: New Spitalfields Market, London, E10 5SL
Registered office: Stand 45–46, New Spitalfields Market, 1 Sherrin Road, London, E10 5SJ
Telephone: 020 8558 4545
Email: [privacy@montgomeryswholesale.co.uk]
Company number: 05253547

1) The data we collect

Provided by you

Contact details such as name, job title, email address, phone number
Business details such as company name, delivery addresses, billing addresses
Account and order information such as purchase history, notes, and preferences
Payment information such as transaction identifiers and payment method. Card data is processed by our payment provider and is not stored by us
Communications such as enquiries, quotes, complaints, and feedback

Collected automatically when you use our website

Technical data such as IP address, device and browser type, pages viewed, and referring URLs
Cookie identifiers and analytics data. See the Cookies section below

From third parties

Business contact data from referrals, marketplaces, directories, and publicly available sources such as Companies House
Payment confirmations from our payment provider
Delivery status updates from our courier partners

2) How we use your data and our lawful bases

Purpose	Examples	Lawful basis
Provide quotes, open accounts, and fulfil orders	Set up your trade account, process orders, arrange deliveries, handle returns	Contract and pre-contract steps
Customer service	Respond to enquiries, complaints, and support requests	Legitimate interests and Contract
Finance and administration	Invoicing, credit control, bookkeeping, tax records	Legal obligation and Legitimate interests
Marketing to business contacts	Product updates, price lists, seasonal availability	Legitimate interests under PECR for B2B. You can opt out at any time
Website operation and analytics	Security, performance, usage insights	Legitimate interests
Legal and compliance	Prevent fraud, manage claims, comply with regulations	Legal obligation and Legitimate interests
Recruitment (if applicable)	Process CVs and applications	Consent or pre-contract steps

3) Sharing your data

We share personal data with trusted service providers only when needed:

IT, hosting, CRM, and email providers
Payment processors
Couriers and logistics partners
Professional advisers such as accountants and insurers
Regulators and law enforcement when required by law

We require all processors to keep data secure and to use it only as instructed.

4) International transfers

Some suppliers may process data outside the UK. Where this occurs, we use lawful safeguards such as adequacy regulations or Standard Contractual Clauses.

5) Data retention

We keep data only as long as needed for the purpose collected.

Account and order records: up to 7 years for tax and accounting
Enquiry emails and quotes: up to 2 years
Marketing contact data: until you unsubscribe or we identify inactivity for 24 months
Website analytics: typically 14–26 months, depending on the tool
Recruitment data: 6 months if unsuccessful, or longer with your consent

6) Your rights

You have the right to:

Access your data and receive a copy
Correct inaccurate or incomplete data
Delete your data in certain circumstances
Object to processing based on legitimate interests or to direct marketing
Restrict processing in certain cases
Portability where applicable
Withdraw consent where we rely on consent

To exercise these rights, contact us at privacy@montgomeryswholesale.co.uk. We will respond within one month.

You can complain to the Information Commissioner’s Office (ICO) at ico.org.uk or 0303 123 1113. We would appreciate the chance to resolve concerns first.

7) Cookies and similar technologies

We use cookies to operate the site and to understand how it is used.

Types of cookies

Strictly necessary: essential for core functions such as security and load balancing
Functional: remember preferences such as location or login state
Analytics: help us measure visits, popular pages, and improve the site

Managing cookies
You can control cookies through your browser settings and, for analytics, via our cookie banner or opt-out links provided. Blocking some cookies may affect site performance.

See our separate Cookie Notice for details of specific cookies, lifespans, and providers.

8) Marketing

We send business-to-business marketing to our customers and prospects who have shown interest in our services. You can unsubscribe at any time by clicking the link in our emails or emailing privacy@montgomeryswholesale.co.uk. We do not sell your data.

9) Security

We use appropriate technical and organisational measures to protect personal data. This includes access controls, encryption in transit, staff training, and regular reviews of our suppliers. While no system is perfect, we work to prevent unauthorised access, misuse, or loss.

10) Children

Our services are for businesses and adult customers. We do not knowingly collect children’s data.

11) Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with a new “Last updated” date.